Jumia Contact Details: Email Address..

Jumia Contact Details: Email Address

Jumia Nigeria is no doubt the leading online shop in Nigeria; it is an e-commerce platform that gives the opportunity to buy and sell, thereby providing door to door service via Jumia courier or picking up at a nearby station

Having difficulty with receiving your order from Jumia? Worry less, below is the Jumia Head office address which you can go and lodge your complaint.

You can pick up any of your packages from any of Jumia pick-up stations nationwide, provided you select a location you want to pick while placing your order.

Jumia Head office Address

11 Commercial Avenue,

Sabo Yaba (next to Ozone Cinema).

Lagos.

Customer Care

Email: service@jumia.com.ng

Please call us to speak to one of our customer service agents.

01 888 1100 / 0700 600 0000

Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.

Need help placing an order?

Call Customer Order Line – 01 277 2367

Operating Hours: Mon-Fri, 8am-8pm;

Saturday, 9am-5pm; Public Holidays, 9am-5pm.

What is Jumia Email address

Answer: service@jumia.com.ng

13 Comments

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  1. Help us get a drop off center in portharcourt and other state for more business please

  2. Please I haven’t received my order yet 😣 and it’s sad knowing this is my first time shopping with jumia.
    I don’t wanna regret it…
    Received a message jumia saying my order wasn’t going to be delivered on Wednesday.. and I would be called back for the delivery…
    Till now I haven’t heard anything…
    Please action ,the owner of the order is on my neck.. please

  3. Please I haven’t received my order yet 😣 and it’s sad knowing this is my first time shopping with jumia.
    I don’t wanna regret it…
    Received a message jumia saying my order wasn’t going to be delivered on Wednesday.. and I would be called back for the delivery…
    Till now I haven’t heard anything…
    Please action ,the owner of the order is on my neck.. please

  4. Good day…
    it’s already 2 weeks, i haven’t seen my goods, I’m worried
    hope i wouldn’t regret shopping with you for the first time 😭😭😭

  5. The jumia office at Owode ibese area of Lagos treats their costumers harshly and offensively, especially their delivery/pick-up agents. Please I and other concerned costumers will be glad if the jumia staffs there can be well trained, because it’s not fair and their mishap is reoccurring. If I can mention a name, I’ll indicate Monday Akponobong. Thanks.

  6. I don’t understand, I won an oppo phone through the Jumia spin and win, till now they have not even contacted me, you people should try to real for once.

  7. Please my order has not been delivered and I don’t even how to go about tracingit

  8. Pls l have been calling ur no over 4 time no and my credit is being wasted pls pick our call when we call u

  9. Anthonia Onovwakpoyeya

    Please I won infinix hot 7 pro and haven’t received my package for almost a week now… Please do something about it..

    1. No phone Number for uyo pickup centre

  10. I bought a nokia phone 5.1 plus for 39,640, made payment via POS , received my phone. Later I got a debit alert and credit twice. I contacted d agents to check if they reversed the transaction and also contacted my bank some of days later. My bank told me that the transaction was reversed. I called your customers service line to notify them of this transaction, up till now nothing has been done. I don’t know how to refud the money. Please do come and get your money found phone bought.

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